FAQs

• Home Health helps you recover or maintain function after illness, injury, or surgery. You receive nursing and therapy at home.
• Palliative Care adds symptom relief and guidance while you continue treatment with your specialists.
• Hospice Care focuses on comfort for a life limiting illness when quality of life is the goal.

Wherever you live. We visit private homes, assisted living, and skilled nursing facilities. Hospital coordination is available when needed.

We serve Orange, Riverside, San Bernardino, Los Angeles, and Ventura counties, including the Coachella Valley and many surrounding communities. If you are close but unsure, call us to check coverage.

Yes. We coordinate with your attending physician and specialists across all services. Hospice also includes a Hospice Hospice Physician who supports the plan of care.

Most patients begin within 24 to 48 hours after eligibility is confirmed. In urgent situations, we work to begin as soon as possible.

We verify coverage, obtain authorizations, and confirm what the plan includes before services begin.

Medications related to the hospice diagnosis, a hospital bed when needed, oxygen and related supplies, commodes, and dressings. We confirm details with your plan.

Hospice bereavement support is available to families served by the program. We will outline schedules and options.

We confirm eligibility before care starts and explain any out-of-pocket items in advance.

Your attending physician and our clinical team confirm eligibility. Hospice eligibility also requires certification by a physician that life expectancy is about six months if the illness runs its usual course.

1. Medicare covers Home Health, Palliative, and Hospice when criteria are met.
2. Medi-Cal and many private plans also cover these services. We verify benefits and explain coverage before care begins.

We review benefits, authorizations, and any out-of-pocket items up front. Hospice typically covers medications related to the hospice diagnosis, durable medical equipment, and supplies. Home Health and Palliative arrange equipment and supplies when ordered and covered.

Yes. Eligible Veterans can receive VA-covered hospice services while keeping their preferred care setting. Choosing hospice does not reduce other VA benefits. We coordinate with VA clinicians at your request.

You can start with a direct call or ask your doctor, hospital, clinic, or skilled nursing facility to send a referral. We will confirm eligibility and contact you to schedule an assessment.

A nurse meets you where you live to learn your goals, review medications, and assess comfort and safety. We set a simple plan, share direct phone numbers, and explain how to reach us any time.

A current medication list, recent physician notes if available, insurance cards, and names of key contacts. Most important is a short list of what matters most to you today.

• Registered nursing for pain and symptom management
• CNAs or Aides for personal care
• Social work support for counseling and resources
• Chaplain support aligned with your beliefs
• Medications, equipment, and supplies related to the hospice diagnosis
• 24 hour clinical phone support and crisis care when criteria are met
• Bereavement support for family after a death

Hospice focuses on comfort. Treatments that support comfort and symptom relief can continue. We will help you understand what aligns with the hospice pl**an.

Yes. You can revoke hospice at any time. If needs change, you may resume hospice later if eligible.

Yes. Social workers and nurses can facilitate discussions, align the plan, and document decisions.

Yes. Spiritual support is patient led. You decide the level of involvement.

Interpreter services and translated materials are available. Tell us your language preference and we will arrange support.

Yes. Palliative care works alongside treatment such as chemotherapy, radiation, dialysis, and therapies.

Advanced pain and symptom management, 24/7 clinical phone support, physician involvement in care reviews, help with advance care planning, and access to social work and chaplain support when requested.

Palliative care supports you while you continue treatment. Hospice is for the last phase of life when comfort is the goal.

People who need skilled nursing or therapy that can be safely provided at home. Common reasons include new medications, balance concerns, wound care, breathing changes, and recovery after surgery or a hospital stay.

Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Services, Certified Home Health Aides, Respiratory Therapy, and Dietitian support.

Frequency depends on your goals and the plan of care. Visits increase during periods of greater need and scale down as you reach milestones.