Certified Community Based Palliative Program

Joint Commission congratulates Acacia Services for achieving accreditation by demonstrating its focus on delivering safe and effective care of the highest quality and value,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, Joint Commission. “Through the accreditation process, we worked closely with Acacia And Palliative to enable and affirm the highest standards of healthcare quality and patient safety. Together, we are elevating care for all patients, and we appreciate Acacia And Palliative’s collaboration throughout this process.

What is Palliative Care?

Palliative care is patient and family centered care that improves quality of life by anticipating, preventing, and treating suffering. You receive an extra layer of support alongside your ongoing treatments such as chemotherapy, dialysis, surgery, or therapies. Our team listens first, explains options in plain language, and coordinates care with honesty and transparency so you always know what to expect.

Who Palliative Care Helps

Palliative care is appropriate for people living with a life limiting illness who want more stability and support at home or in a facility. Common conditions include:

  • Heart failure
  • Chronic lung disease such as COPD
  • Dementia and Alzheimer’s disease
  • Cancer
  • Liver or kidney failure
  • Other complex or serious illnesses

If your goals include comfort, symptom relief, and the ability to continue treatment, palliative care may be the right next step.

Palliative Care At A Glance


Feature Palliative Care
Who It’s For Individuals with life-limiting illnesses who are homebound and require skilled services, but wish to continue treatment while receiving additional support.
Coverage Medicare covered (works with most insurers)
Continue Aggressive Treatment Yes
Advanced Pain & Symptom Management Yes
Bi-Weekly Interdisciplinary Reviews With physician involvement
Home Visits By Specialty Physician/NP When appropriate
Advance Care Planning Help Living Will, DNR, POLST, HCPOA
Spiritual/Emotional Support Chaplain & counseling available
24-Hour Crisis Care Not included (available under Hospice)
Emergency Nurse Dispatch Not included (available under Hospice)
Routine Bathing Aide Visits Not included (available under Hospice)
Same-Day Equipment & Supplies Not included (available under Hospice)

What Acacia's Palliative Program Offers

You receive a physician led, interdisciplinary team that centers your goals and daily routine. Based on your insurance provider’s criteria, services can include:

24/7 Phone Access to nursing guidance for new symptoms or questions

Care Coordination with your primary care provider and specialists

Advance Care Planning so your values guide every decision


If your needs shift toward comfort as the only goal or your physician estimates a life expectancy of about six months, we will explain hospice care and help you move smoothly when you are ready.

How Palliative Care Works

1 Referral Order or Call

Start with your physician or contact us directly. We verify benefits and explain coverage.

2 In Home Or Facility Assessment

An Acacian clinician meets you where you live to learn your goals, review medications, and assess comfort needs.

3 Personalized Plan Of Care

Your team creates a plan of care focused on symptom relief, safety, and routines that fit your life.

4 Ongoing Support

We hold regular team reviews with physician involvement, coordinate with your specialists, and adjust quickly when your needs change

Why Families Choose Acacia

Families choose Acacia for a calm, dependable approach that blends clinical excellence with genuine kindness.

  • Patient First: Your values and goals lead every recommendation.
  • Honesty And Transparency: We explain options and coverage clearly.
  • Make Things Happen: Fast coordination with your physicians and timely follow through.
  • Results Oriented: Symptom control that supports rest, appetite, mobility, and peace of mind.
  • In This Together: You, your family, and our team work side by side.

Frequently Asked Questions

Can I keep my specialists while on palliative care?

Yes. We partner with your physicians and keep everyone informed.

Is palliative care the same as hospice?

No. Palliative care allows you to continue treatment while receiving extra support. Hospice is for life threatening illness with a focus on comfort only. If needs change, we help you transition smoothly. Compare options here

Where is care provided?

Wherever you live. We coordinate visits at home, and assisted living.

What symptoms can Acacia help you with?

Pain, breathlessness, nausea, anxiety, insomnia, weakness, skin discomfort, and more.

How is Acacia's palliative program covered?

Paid by insurance. Acacia also offers palliative care concurrently with home health services covered under Medicare Part A.

Does Acacia help with advance care planning?

Yes. We assist with living will, DNR, POLST, and healthcare power of attorney so your wishes are documented.

See What Our Patients and Families Are Saying About Us!

Brent D.
6 days ago
I cannot express enough gratitude for the incredible care provided by the hospice team at Acacia Hospice. During a deeply challenging time, they brought an immense sense of comfort, dignity, and peace to our family.A very special thank you to Veronica Solem and her team. Veronica is a true blessing—her profound compassion, professionalism, and gentle guidance made a world of difference. She didn't just care for our loved one's physical needs; she truly supported our entire family emotionally. The responsiveness, kindness, and dedication shown by Veronica and her team went above and beyond anything we could have hoped for.If you are looking for a team that treats your family like their own with the utmost respect and empathy, I highly recommend Acacia Hospice. Thank you, Veronica, for being our rock.
KRISTY E.
2 weeks ago
Wow. Our intake with Willian & Janice at the Veterans Hospital was so nurturing and simple. They were so pleasant to work with for our father’s transition. The transportation team was remarkable. And the equipment specialist were above and beyond. Soon after we got home Lance visited to get us started and he was so patient, compassionate and thorough. Each person educated us on the process the entire time. Given the circumstances, we felt grateful and reassured. 10/10 Highly recommend.
Photo from customer review
John F.
4 weeks ago
Acacia took wonderful care of my mother, and our family is truly grateful. Their nurses showed real professionalism and understanding, always taking the time to listen and adjust to what she needed. The administrative team was just as strong—organized, patient, and easy to reach whenever we had questions. It’s never easy navigating hospice care, but Acacia made the experience far less stressful and gave us confidence that she was in good hands.
Diana C.
1 month ago
I would recommend Acacia Hospic they help me and my family with my father. They were very professional caring thank you Diana Canary
Jeanette W.
1 month ago
Acacia provided excellent hospice care for an elderly friend. The nurses and support personnel were attentive to both patient and family/friends. They are professional, caring, respectful, and listened well to our questions and concerns. Acacia also coordinated seamlessly with the skilled nursing staff. Thank you!
Carol R.
1 month ago
Tania G.
1 month ago
Acacia Hospice provided truly amazing care for my grandmother and our family. The entire team was always there when we needed them, showing so much compassion and support. A special thank you to her RN Yesenia, who went above and beyond in every way. She became like family to us, and my grandmother truly loved her. Thank you as well to her LVN Melina and Nurse Martha for also going above and beyond with taking such good care of her. My grandmother passed on May 29, 2026, and we will forever be grateful for the love and care they gave her during such a difficult time.
Sheila H.
2 years ago
My family had such a wonderful experience with Acacia Home Health for the last few years as my mother who is 93 has been on palliative care for advanced pulmonary hypertension and COPD. Acacia has sent us a variety of fantastic nurses, physical therapists, social workers and specialists for respiratory and wound care. Acacia arranged for us to have x-rays, blood draws and outstanding urgent care at our home. We have been able to call them at any hour for advice. Their case managers and management are absolutely wonderful. We have experienced that they are very caring and they always treat my mother and me (the caregiver) as very important. They have helped us to get all of the equipment that mom needs. They answer all of our questions (sometimes doing research to find answers for us) on a variety of topics. We will be forever grateful to Acacia and their wonderful employees!
Faith N.
3 years ago
My mom was a patient on service. She passed in January 2023. The Hospice and Palliative teams went above and beyond. They were an excellent resource to our family. I reside on the East and had to communicate via phone and text while I went back and forth. Toward the end I had comfort in knowing she had a great team at her side. Thank you.
Senior P.
4 years ago
Acacia Hospice has been a great partner for our company over the years helping families and providing care and assistance at a moments notice. The staff is always available, warm, knowledgable and friendly. They perform calm and detail oriented in high pressure and often emotional settings. if your loved family member needs this service Acacia is the way to go.
Greg F.
4 years ago
Manuela is a kind hearted person that knows how to work with women that have dimensia. She persists through the scratching, and other unpleasant rantings that can accompany these types of patients. She is truly a blessing! To not mention how good the others who have come to my house and help me with my wife is a mistake. Sheryl the nurse practitioner and Mark the physical therapist were also excellent!
Fern T.
4 years ago
Acacia's people have made taking care of my aging parent so much easier and less stressful. They are well-trained and professional, and I am very thankful for their support.
Steve K.
4 years ago
Acacia Hospice has been a life saver for my mom. Having mom with late stage severe dementia has been most difficult on all of our family members but especially hard on my 86 years old father. Thank You Acacia Hospice !!! Words can describe the how grateful we are with the nurses and caregivers that we have from Acacia Hospice Care. You guys are the reason why we are able have my mom at home. Thank You 🙏. God bless you guys.
Miranda M.
4 years ago
It goes without saying that if you need Acacia Hospice you are experiencing a challenging phase of life. However, Acacia has done all they can to make the experience easier on my family. We have appreciated and found comfort in all of the nurses, have been educated and supported by them as well. If we need medical equipment we get it promptly with no issues. We did not know anything about hospice care before recently, and we are so glad to know Acacia is there for people in these tough spots.
Sherri F.
5 years ago
Acacia provided nursing care for my mom in 2019 when she was ill, and we were so pleased with the care she received that we reached out to Acacia in 2020 when my mom now needed Hospice services, and we are so grateful for all that Acacia did for my mom prior to her passing. All of the staff members at Acacia were wonderful and caring, and we were especially fond of Rosemary, who provided such loving nursing care for my mom. The staff members at Acacia were readily available and extremely responsive to all of our requests for supplies, medication and more. We would highly recommend both Acacia's Home Healthcare Services as well as their Hospice Services. Thank you again for taking such loving care of my mother.
Cynthia M.
6 years ago
I knew I was in excellent hands when I met & discussed my 81-yr-old "sweetheart's" care, Victor, with Peter. After 3 other experiences in prior hospices compared to working with Acacia, I was so assured by Peter's solid knowledge of the industry, various options of care provided at Acacia & his knowledge about other facilities. He answered each need we had with the highest professionalism and integrity. Peter & the entire Acacia team facilitated what would be a difficult transition for Victor. Acacia outshines them all in responsiveness to patients' needs, always treating the patient with dignity and humanity while securing resources to suit patient. I experienced their quality level of care while being Victor's caregiver. Acacia works in the interest of the patient & deferred admitting Victor to Acacia at a time when he was so ill that former hospice MD predicted certain death. Victor lived & I immediately admitted him to Acacia which was a very smooth transition, compared to others previously. I am so grateful for the social worker's, at Alzheimer's Family Center, referral to Acacia, who recommended Acacia as being the best hospice facility in O.C. I couldn't agree more! Any caregiver/family member won't regret their choice of Acacia!
Darcy R.
6 years ago
Acacia Hospice has been a life saver for us! We were unfamiliar with everything hospice offers but Peter quickly educated us. After our first phone call he responded immediately and had a medical bed delivered to us within hours of first speaking to him. Additionally, he arranged for our loved one to be brought home from the hospital in an ambulance the next day and had a nurse waiting when she arrived home. I’ve never seen such quick response time! The nurse, Jennifer, has been incredible getting all the meds coordinated and educating the caregivers on how to manage everything. I would highly recommend Acacia after our wonderful experience with them! Having such friendly and helpful people has been a true blessing during this difficult time.
P. S.
6 years ago
My 94 year old mother reached a point in her life when she needed hospice care. Carmel Village in Fountain Valley recommended Acacia Hospice. Right away I knew we had made the right choice. Peter Martinez was our representative and he made all the arrangements for care and equipment. He communicated each step being taken and always followed up. He and his team were always available to answer questions and offer support. Acacia Hospice is the finest choice for hospice care and I highly recommend them.

Speak With Our Palliative Care Team

Call (800) 993-9391. Ask how Palliative Care can support symptom management, care coordination with your specialists, and advance care planning while you continue treatment.

Brent D.
6 days ago
I cannot express enough gratitude for the incredible care provided by the hospice team at Acacia Hospice. During a deeply challenging time, they brought an immense sense of comfort, dignity, and peace to our family.A very special thank you to Veronica Solem and her team. Veronica is a true blessing—her profound compassion, professionalism, and gentle guidance made a world of difference. She didn't just care for our loved one's physical needs; she truly supported our entire family emotionally. The responsiveness, kindness, and dedication shown by Veronica and her team went above and beyond anything we could have hoped for.If you are looking for a team that treats your family like their own with the utmost respect and empathy, I highly recommend Acacia Hospice. Thank you, Veronica, for being our rock.
KRISTY E.
2 weeks ago
Wow. Our intake with Willian & Janice at the Veterans Hospital was so nurturing and simple. They were so pleasant to work with for our father’s transition. The transportation team was remarkable. And the equipment specialist were above and beyond. Soon after we got home Lance visited to get us started and he was so patient, compassionate and thorough. Each person educated us on the process the entire time. Given the circumstances, we felt grateful and reassured. 10/10 Highly recommend.
Photo from customer review
John F.
4 weeks ago
Acacia took wonderful care of my mother, and our family is truly grateful. Their nurses showed real professionalism and understanding, always taking the time to listen and adjust to what she needed. The administrative team was just as strong—organized, patient, and easy to reach whenever we had questions. It’s never easy navigating hospice care, but Acacia made the experience far less stressful and gave us confidence that she was in good hands.
Diana C.
1 month ago
I would recommend Acacia Hospic they help me and my family with my father. They were very professional caring thank you Diana Canary
Jeanette W.
1 month ago
Acacia provided excellent hospice care for an elderly friend. The nurses and support personnel were attentive to both patient and family/friends. They are professional, caring, respectful, and listened well to our questions and concerns. Acacia also coordinated seamlessly with the skilled nursing staff. Thank you!
Carol R.
1 month ago
Tania G.
1 month ago
Acacia Hospice provided truly amazing care for my grandmother and our family. The entire team was always there when we needed them, showing so much compassion and support. A special thank you to her RN Yesenia, who went above and beyond in every way. She became like family to us, and my grandmother truly loved her. Thank you as well to her LVN Melina and Nurse Martha for also going above and beyond with taking such good care of her. My grandmother passed on May 29, 2026, and we will forever be grateful for the love and care they gave her during such a difficult time.
Sheila H.
2 years ago
My family had such a wonderful experience with Acacia Home Health for the last few years as my mother who is 93 has been on palliative care for advanced pulmonary hypertension and COPD. Acacia has sent us a variety of fantastic nurses, physical therapists, social workers and specialists for respiratory and wound care. Acacia arranged for us to have x-rays, blood draws and outstanding urgent care at our home. We have been able to call them at any hour for advice. Their case managers and management are absolutely wonderful. We have experienced that they are very caring and they always treat my mother and me (the caregiver) as very important. They have helped us to get all of the equipment that mom needs. They answer all of our questions (sometimes doing research to find answers for us) on a variety of topics. We will be forever grateful to Acacia and their wonderful employees!
Faith N.
3 years ago
My mom was a patient on service. She passed in January 2023. The Hospice and Palliative teams went above and beyond. They were an excellent resource to our family. I reside on the East and had to communicate via phone and text while I went back and forth. Toward the end I had comfort in knowing she had a great team at her side. Thank you.
Senior P.
4 years ago
Acacia Hospice has been a great partner for our company over the years helping families and providing care and assistance at a moments notice. The staff is always available, warm, knowledgable and friendly. They perform calm and detail oriented in high pressure and often emotional settings. if your loved family member needs this service Acacia is the way to go.
Greg F.
4 years ago
Manuela is a kind hearted person that knows how to work with women that have dimensia. She persists through the scratching, and other unpleasant rantings that can accompany these types of patients. She is truly a blessing! To not mention how good the others who have come to my house and help me with my wife is a mistake. Sheryl the nurse practitioner and Mark the physical therapist were also excellent!
Fern T.
4 years ago
Acacia's people have made taking care of my aging parent so much easier and less stressful. They are well-trained and professional, and I am very thankful for their support.
Steve K.
4 years ago
Acacia Hospice has been a life saver for my mom. Having mom with late stage severe dementia has been most difficult on all of our family members but especially hard on my 86 years old father. Thank You Acacia Hospice !!! Words can describe the how grateful we are with the nurses and caregivers that we have from Acacia Hospice Care. You guys are the reason why we are able have my mom at home. Thank You 🙏. God bless you guys.
Miranda M.
4 years ago
It goes without saying that if you need Acacia Hospice you are experiencing a challenging phase of life. However, Acacia has done all they can to make the experience easier on my family. We have appreciated and found comfort in all of the nurses, have been educated and supported by them as well. If we need medical equipment we get it promptly with no issues. We did not know anything about hospice care before recently, and we are so glad to know Acacia is there for people in these tough spots.
Sherri F.
5 years ago
Acacia provided nursing care for my mom in 2019 when she was ill, and we were so pleased with the care she received that we reached out to Acacia in 2020 when my mom now needed Hospice services, and we are so grateful for all that Acacia did for my mom prior to her passing. All of the staff members at Acacia were wonderful and caring, and we were especially fond of Rosemary, who provided such loving nursing care for my mom. The staff members at Acacia were readily available and extremely responsive to all of our requests for supplies, medication and more. We would highly recommend both Acacia's Home Healthcare Services as well as their Hospice Services. Thank you again for taking such loving care of my mother.
Cynthia M.
6 years ago
I knew I was in excellent hands when I met & discussed my 81-yr-old "sweetheart's" care, Victor, with Peter. After 3 other experiences in prior hospices compared to working with Acacia, I was so assured by Peter's solid knowledge of the industry, various options of care provided at Acacia & his knowledge about other facilities. He answered each need we had with the highest professionalism and integrity. Peter & the entire Acacia team facilitated what would be a difficult transition for Victor. Acacia outshines them all in responsiveness to patients' needs, always treating the patient with dignity and humanity while securing resources to suit patient. I experienced their quality level of care while being Victor's caregiver. Acacia works in the interest of the patient & deferred admitting Victor to Acacia at a time when he was so ill that former hospice MD predicted certain death. Victor lived & I immediately admitted him to Acacia which was a very smooth transition, compared to others previously. I am so grateful for the social worker's, at Alzheimer's Family Center, referral to Acacia, who recommended Acacia as being the best hospice facility in O.C. I couldn't agree more! Any caregiver/family member won't regret their choice of Acacia!
Darcy R.
6 years ago
Acacia Hospice has been a life saver for us! We were unfamiliar with everything hospice offers but Peter quickly educated us. After our first phone call he responded immediately and had a medical bed delivered to us within hours of first speaking to him. Additionally, he arranged for our loved one to be brought home from the hospital in an ambulance the next day and had a nurse waiting when she arrived home. I’ve never seen such quick response time! The nurse, Jennifer, has been incredible getting all the meds coordinated and educating the caregivers on how to manage everything. I would highly recommend Acacia after our wonderful experience with them! Having such friendly and helpful people has been a true blessing during this difficult time.
P. S.
6 years ago
My 94 year old mother reached a point in her life when she needed hospice care. Carmel Village in Fountain Valley recommended Acacia Hospice. Right away I knew we had made the right choice. Peter Martinez was our representative and he made all the arrangements for care and equipment. He communicated each step being taken and always followed up. He and his team were always available to answer questions and offer support. Acacia Hospice is the finest choice for hospice care and I highly recommend them.