Certified Community Based Palliative Program
Joint Commission congratulates Acacia Services for achieving accreditation by demonstrating its focus on delivering safe and effective care of the highest quality and value,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, Joint Commission. “Through the accreditation process, we worked closely with Acacia And Palliative to enable and affirm the highest standards of healthcare quality and patient safety. Together, we are elevating care for all patients, and we appreciate Acacia And Palliative’s collaboration throughout this process.
What is Palliative Care?
Palliative care is patient and family centered care that improves quality of life by anticipating, preventing, and treating suffering. You receive an extra layer of support alongside your ongoing treatments such as chemotherapy, dialysis, surgery, or therapies. Our team listens first, explains options in plain language, and coordinates care with honesty and transparency so you always know what to expect.
Who Palliative Care Helps
Palliative care is appropriate for people living with a life limiting illness who want more stability and support at home or in a facility. Common conditions include:
- Heart failure
- Chronic lung disease such as COPD
- Dementia and Alzheimer’s disease
- Cancer
- Liver or kidney failure
- Other complex or serious illnesses
If your goals include comfort, symptom relief, and the ability to continue treatment, palliative care may be the right next step.
Palliative Care At A Glance
| Feature | Palliative Care |
|---|---|
| Who It’s For | Individuals with life-limiting illnesses who are homebound and require skilled services, but wish to continue treatment while receiving additional support. |
| Coverage | Medicare covered (works with most insurers) |
| Continue Aggressive Treatment | Yes |
| Advanced Pain & Symptom Management | Yes |
| Bi-Weekly Interdisciplinary Reviews | With physician involvement |
| Home Visits By Specialty Physician/NP | When appropriate |
| Advance Care Planning Help | Living Will, DNR, POLST, HCPOA |
| Spiritual/Emotional Support | Chaplain & counseling available |
| 24-Hour Crisis Care | Not included (available under Hospice) |
| Emergency Nurse Dispatch | Not included (available under Hospice) |
| Routine Bathing Aide Visits | Not included (available under Hospice) |
| Same-Day Equipment & Supplies | Not included (available under Hospice) |
What Acacia's Palliative Program Offers
You receive a physician led, interdisciplinary team that centers your goals and daily routine. Based on your insurance provider’s criteria, services can include:
Coordination of therapy services such as physical, occupational, and speech therapy
24/7 Phone Access to nursing guidance for new symptoms or questions
Care Coordination with your primary care provider and specialists
Advance Care Planning so your values guide every decision
If your needs shift toward comfort as the only goal or your physician estimates a life expectancy of about six months, we will explain hospice care and help you move smoothly when you are ready.
How Palliative Care Works
1 Referral Order or Call
Start with your physician or contact us directly. We verify benefits and explain coverage.
2 In Home Or Facility Assessment
An Acacian clinician meets you where you live to learn your goals, review medications, and assess comfort needs.
3 Personalized Plan Of Care
Your team creates a plan of care focused on symptom relief, safety, and routines that fit your life.
4 Ongoing Support
We hold regular team reviews with physician involvement, coordinate with your specialists, and adjust quickly when your needs change
Why Families Choose Acacia
Families choose Acacia for a calm, dependable approach that blends clinical excellence with genuine kindness.
- Patient First: Your values and goals lead every recommendation.
- Honesty And Transparency: We explain options and coverage clearly.
- Make Things Happen: Fast coordination with your physicians and timely follow through.
- Results Oriented: Symptom control that supports rest, appetite, mobility, and peace of mind.
- In This Together: You, your family, and our team work side by side.
Frequently Asked Questions
Can I keep my specialists while on palliative care?
Yes. We partner with your physicians and keep everyone informed.
Is palliative care the same as hospice?
No. Palliative care allows you to continue treatment while receiving extra support. Hospice is for life threatening illness with a focus on comfort only. If needs change, we help you transition smoothly. Compare options here
Where is care provided?
Wherever you live. We coordinate visits at home, and assisted living.
What symptoms can Acacia help you with?
Pain, breathlessness, nausea, anxiety, insomnia, weakness, skin discomfort, and more.
How is Acacia's palliative program covered?
Paid by insurance. Acacia also offers palliative care concurrently with home health services covered under Medicare Part A.
Does Acacia help with advance care planning?
Yes. We assist with living will, DNR, POLST, and healthcare power of attorney so your wishes are documented.
See What Our Patients and Families Are Saying About Us!
Speak With Our Palliative Care Team
Call (800) 993-9391. Ask how Palliative Care can support symptom management, care coordination with your specialists, and advance care planning while you continue treatment.